Beyond spam flag detection and remediation, ARMOR® also provides data your automotive business can use to improve the likelihood of your calls connecting. Unique insights like answer rates by carrier, geographical region, and day of the week make it easier for you to predict how, when, and where your calls have the best chance of being answered, then refine your approach to match. That means more answered appointment reminders, recall notices, and sales opportunities.
We do both, and more. ARMOR® service doesn’t just hand you data and leave you to figure it out. Marcus®, our AI agent, helps you decode your call performance, flag issues, and surface opportunities so you can take smarter action, faster. You can ask Marcus® questions, schedule reports, or get instant recommendations, all without digging through metrics or spreadsheets.
Prefer a human touch? Your team will also be assigned a dedicated customer success manager to provide hands-on guidance and deeper insights as your strategy evolves.
It’s different for every carrier, but factors like call volume spikes, short call durations, calling numbers too many times (or back to back), and other behaviors may trigger spam flags, even if your calls are wanted. ARMOR® can help you get more calls answered and improve business outcomes.
No solution can resolve flags instantly, and you should question any service making that claim. The common practice of replacing flagged numbers with new ones is also not recommended, as this does more harm than good.
Carriers review remediation requests individually and timelines vary: many resolve in just days, but others can take weeks. ARMOR® manages this process end to end with carriers, saving your team time and effort while keeping you updated throughout.
Nope. We can protect, monitor, and remediate any of your automotive business numbers, whether you use them for sales, service, or support. Performance analytics will give you detailed intelligence to help you optimize all of your call campaigns.
Yes. ARMOR® is designed to work alongside the platforms automotive businesses already use for sales, service, and recall calls. There are two main ways we connect:
Either way, ARMOR® gives dealerships and service centers the visibility and insights they need without replacing existing systems or disrupting day-to-day operations.
From documenting remediation efforts to providing third-party reports, ARMOR® helps you demonstrate dialing integrity. This reduces exposure to fines and can help show compliance offers, OEMs, partners, and regulators that your outreach is consistent, transparent, and responsible.