Boost Education Enrollment & Donor Outreach with ARMOR®

Connections Keep Your Institution Thriving

Colleges and universities rely on outbound calling for mission-critical communication: application follow-ups, financial aid reminders, giving campaigns, alumni relations, and student retention. Without a clear view of your number health, small deliverability issues can quietly limit your reach and impact.

Missed Connections Cost Institutions More Than Just Conversations

If your admissions or advancement calls are mislabeled as “Spam Likely” or never delivered at all, students and donors won’t pick up, and your team may not even know why. Missed connections drive down your enrollment yield, tuition revenue, and institutional reputation.

Getting Calls Answered Protects Your Revenue & Reputation

When your institution’s calls show up as spam or go unanswered, your revenue and reputation take a hit. ARMOR® service proactively protects and monitors your outbound numbers and resolves false flags before they disrupt communication, helping you protect enrollment, advancement, and trust.

Core Features for Educational Institutions

Real-Time Number Testing

See exactly how your admissions, financial aid, or advancement numbers appear to real contacts across AT&T, Verizon, T-Mobile, and regional carriers. Real screenshots from real devices mean you never need to guess.

Advanced Outreach Analytics

Track answer rates by state, program, department, campaign, or call type. See when and where students and alumni are most responsive, then adjust your strategy accordingly with expert support.

Carrier-Level Remediation

ARMOR® engages directly with carriers to correct false flags. No navigating support queues or replacing numbers. We handle the entire process from start to finish.

Compliance & Reputation Management

Demonstrate responsible outreach practices and maintain institutional credibility. ARMOR® provides third-party oversight, audit-friendly reporting, and carrier registration for long-term trust.

ARMOR® Delivers What Others Ignore

Without ARMOR^®

Recycled and risky numbers

Minimum visibility into issues

Alerts with manual remediation

Basic data, limited insights

Limited number-by-number reporting

Partial, non-subscriber flag testing

With ARMOR^®

Fortified numbers carriers trust

Spam, spoofing, blocking, and bad actor protection

Carrier-specific monitoring with full-service remediation

Leading-edge, actionable analytics

Unparalleled call-by-call reporting

Real-time, real-subscriber on-device testing

Get Protected. Stay Connected.

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Frequently Asked Questions

Find answers to the questions we get most often from higher education institutions looking to protect engagement across admissions, advancement, and student services.

How does ARMOR® improve outreach performance for colleges and universities?

The ARMOR® service helps your admissions, financial aid, and advancement teams reach more prospective students, alumni, and donors. Cutting-edge ARMOR® analytics provide clear visibility into your answer rates and number health, while AI-driven guidance helps you adapt strategy and optimize results.

When numbers are mislabeled as spam, you’re alerted, and the ARMOR® team works directly with carriers to remediate, so you can strengthen number reputation, boost connect rates, and improve the overall success of your outreach.

Does ARMOR® help interpret answer rate data or just provide it?

ARMOR® does both. Your dashboard provides in-depth analytics across call types, locations, time of day, and carrier networks. You can also use Marcus^TM, our intelligent AI analyst, to process your call data surface insights about the best actions to take next. And when you need human expertise, your dedicated ARMOR® success manager will also be standing by to provide strategic guidance.

Why are our university or department numbers being flagged?

Carrier algorithms are complex and can often mistake legitimate calls for spam. High-volume calls, short or unanswered calls, or frequently re-dialing contacts can trigger flags, even when your calls are wanted. ARMOR® analytics can help identify potential causes of mislabeling, and our team can work directly with carriers to remediate on your behalf.

Is ARMOR® just for admissions or advancement?

No. ARMOR® can protect any outbound line your institution relies on, including enrollment services, student support, billing, and advising. Many schools start with one department and expand after seeing the results our platform helps them achieve.

How does ARMOR® integrate with our current outreach systems?

ARMOR® works alongside your contact center tools or CRM. You can either export daily call records for ARMOR® to analyze or connect directly to supported platforms via API so our probe can gather relevant data automatically. The process is simple and our team can guide you through setup depending on your existing technology.

What’s the remediation process when a number is flagged?

ARMOR® files remediation requests with the carriers who flag your numbers, then submits the necessary documentation on your behalf to help remediate false flags. The ARMOR® team handles each step and keeps your teams updated along the way so you can stay focused on your operations.

Can replacing numbers help my institution bypass spam flags?

No. Replacing flagged numbers might offer short-term relief, but it creates long-term damage to your number reputation.

Carriers track calling patterns over time, and frequent number replacement is a behavior often associated with spammers. Each time you discard a number, you lose the reputation it was building. New numbers also start from zero, which increases the risk of early flags and adds unnecessary cost.

The ARMOR® service helps you avoid that cycle by identifying and remediating false flags, protecting your existing numbers, and strengthening reputation over time.

Higher Education Is Built on Connections. Protect Yours with ARMOR®

Why Educational Institutions Choose ARMOR®

Connections Keep Your Institution Thriving