ARMOR® surfaces the data most Rev Ops and Marketing Ops teams are missing, like answer rates broken down by number, campaign, state, time of day, and more. This visibility can guide lead-gen efforts, identify issues to fix, and show you opportunities to capitalize on. Using ARMOR® means less wasted effort, more predictable reporting, and a stronger foundation for forecasting and resource allocation.
ARMOR® is designed to work alongside your tech stack, not replace it. Our platform works directly with several key dialers and links to a vast range of other tools via API integrations. When using an API, our “probe” can gather live data automatically with no manual uploads required.
Your team can also export call detail records (CDRs) from your dialing platform or CRM and feed them directly into ARMOR® for analysis. Either setup gives you performance insights without disrupting your current workflows.
Both. ARMOR® makes answer rate data and other metrics easy to parse via a user-friendly dashboard, but also helps translate them into actionable recommendations. Interact with Marcus®, our built-in AI agent, to learn what your data means, why issues are happening, and how to respond. And if you prefer to deal directly with a human expert, your ARMOR® success manager is available for deeper strategic guidance whenever you need it.
Flags typically occur when carrier algorithms detect patterns that resemble unwanted or high-risk behavior. This can occur even when your calls are wanted by the parties you’re trying to reach. High or inconsistent call volumes, short call durations, or repeatedly dialing the same contacts with too much frequency can all trigger negative labels. ARMOR® helps spotlight which behaviors are contributing to flags so you can adapt your strategy for success.
No. ARMOR® protects any outbound line your business relies on, from sales to renewals, support, billing, retention, and customer success. Many Rev Ops teams start with revenue-facing numbers, then expand once they see how ARMOR® improves deliverability and performance across all communication channels.
Basic tools alert you when something might be wrong. ARMOR® tells you what’s wrong, provides data and analysis to help you understand why, and delivers proactive assistance to help you fix it.
Instead of isolated alerts, you get carrier-specific diagnostics, remediation handled on your behalf, and analytics detailed enough to drive strategic decisions. We help you set the stage for ongoing improvement instead of just putting out fires after the damage has already been done.
Number rotation does more harm than good. This tactic, which is evasive and reactive, is a cornerstone of spammer behavior, and the carrier algorithms have evolved to penalize it. Carriers trust established numbers and distrust new numbers, making this “churn and burn” strategy short-sighted and ineffective. Use the ARMOR® service to take control over the long-term reputation of your numbers and drive long-term results.
When a protected number is mistakenly labeled as spam, ARMOR® takes action right away. Our team works directly with carriers to remediate false flags: opening and managing tickets, providing documentation, and tracking progress until resolution. We handle the full process and keep you informed, so your team can stay focused on outreach while we work to restore accurate labeling.
