Yes. The ARMOR® service is designed for high-volume environments where even slight improvements to call deliverability can mean thousands more connections. We protect and provide detailed analytics for each number you register with us, along with big-picture strategic insights to guide your decision making.
No. The ARMOR® service works alongside your existing call center systems, adding protection and visibility without disrupting your workflow. Many teams integrate their existing CRMs, dialers, or reporting systems by connecting via API, while others choose to export CDR data manually. Either method allows ARMOR® to surface insights that can help you protect the reputation of your numbers and ensure more calls result in live answers. You’ll keep dialing as you always have, but with a partner that helps keep your team’s calls connecting.
ARMOR® can help you do both. Protecting your number reputation means fewer false spam flags and other issues that prevent your calls from connecting. This has the natural downstream effect of improving the number of live answers your agents get when they dial, which drives more pipeline and revenue.
But our solution goes beyond spam detection and remediation. The data we provide helps you optimize your call center for results. Identify issues and spotlight opportunities to improve connect rates, and train your team based on what actually works.
While many flags resolve quickly on their own, full remediation timelines vary by carrier. With full ARMOR® service, we manage your case from start to finish and keep your team updated throughout. You focus on outbound. Leave your remediation to us.
Getting new phone numbers to replace flagged lines, while common, is actually counterproductive. Spammers invented this tactic, and carriers algorithms are trained to penalize the practice. They often flag new lines faster, especially when they are associated with high call volumes.
Restoring and maintaining long-term number reputation by engaging in responsible calling practices is a much more reliable way to avoid flags. ARMOR® is designed to help you fortify the reputation of your existing numbers and provide the data to optimize your outreach strategy for sustainable success.
Yes. While full compliance depends on your call center’s own policies and practices, the ARMOR® service supports compliant dialing by helping you avoid behaviors that carriers and regulators scrutinize, maintain ethical calling practices, and strengthen your number reputation.
By promoting visibility, consistency, and trust across your outbound traffic, ARMOR® helps reduce exposure to unwanted flags and reputational risks. And when questions arise, internally or externally, ARMOR® data helps you demonstrate due diligence and responsible communication practices.