Compliance leader going over call analytics with team and performance

ARMOR®: Call Visibility & Control for Compliance Leaders

Build a More Responsible, Sustainable, & Defensible Outbound Strategy

Why Compliance Leaders Choose ARMOR®

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Supports ethical dialing practices across every department
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Surfaces risky call behaviors before they escalate
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Enables fast remediation with carriers when flags occur
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Identifies the practices that drive compliance and performance

Responsible Outreach Starts with The Right Foundation

As a compliance or risk leader, you’re responsible for ensuring your outbound practices are ethical, transparent, and sustainable. The beauty of ARMOR® is that it’s built on those same principles: protecting your numbers, preserving trust, and driving performance.
Flying Blind Is Dangerous
Even fully compliant calls can be mislabeled or blocked. And if you can’t see how your numbers are performing across carriers, agents, locations, and campaigns, you can’t verify whether your calling practices are successful or exposing you to unnecessary risk.

Spam flags, False Answer Supervision (FAS), rapid redials, short call durations, and CNAM issues can all make your calls look suspicious to carriers and regulators. Call performance data can uncover  these issues, but only if you have the tools to review and act on it.
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ARMOR® Helps You See the Full Picture
ARMOR® replaces assumptions with evidence, giving compliance leaders clear visibility into how numbers display, how they perform, and where risks are emerging, so you can make decisions grounded in data and integrity. Our experts also take action to preserve the reputation of your numbers and help you improve your calling practices for safer, more sustainable results.

Core Features for Compliance Leaders

Deeper Answer Rate Analytics

See call performance trends by number, carrier, campaign and much more. Spot inconsistencies before they become compliance problems and take corrective action early.

Strategic Support

Use Marcus®, our intelligent AI analyst, for insights and recommendations based on your calling data. When decisions need human expertise, your dedicated ARMOR® success manager is ready to help.

Monitoring & Remediation

Get ongoing monitoring to detect spam flags and display issues early. When problems appear, our team works directly with carriers to remove false flags and restore trust in your calls.

Audit-Friendly Reporting

Export testing results, remediation records, and call behavior data to support internal reviews or supplement audit packages when required.

ARMOR® Delivers What Others Ignore

Without ARMOR®

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Recycled and risky numbers
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Minimum visibility into issues
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Alerts with manual remediation
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Basic data, limited insights
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Limited number-by-number reporting
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Partial, non-subscriber flag testing

With ARMOR®

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Fortified numbers carriers trust
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Spam, spoofing, blocking, and bad actor protection
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Carrier-specific monitoring with full-service remediation
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Leading-edge, actionable analytics
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Unparalleled call-by-call reporting
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Real-time, real-subscriber on-device testing

Get Protected. Stay Connected.

Contact us to see how ARMOR® helps you worry less and connect more.
Get Demo

Frequently Asked Questions

Find answers to the questions we get most often from compliance leaders about improving answer rates, detecting call deliverability issues, and protecting number reputation.
How does ARMOR® support our compliance team’s workflow?
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The ARMOR® service is built to make compliance oversight simpler and more reliable. We handle the ongoing testing and monitoring of your outbound numbers, alerting your team when risks arise and guiding remediation when needed.

Your compliance leaders gain routine visibility into call performance, number reputation, and potential exposure, supported by clear, exportable data. By surfacing early warning signs and actionable insights, ARMOR® helps your organization strengthen compliance posture, reduce disruptions, and maintain a consistent standard of responsible outreach.

Does ARMOR® certify compliance or guarantee audit outcomes?
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ARMOR® isn’t a certification or legal service, but it gives your compliance team visibility and documentation that can demonstrate responsible dialing practices and support a defensible compliance narrative.

Can ARMOR® help reduce regulatory exposure?
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Yes. The ARMOR® service helps you identify and correct dialing behaviors that may raise carrier or regulatory concerns before they become compliance issues. While no tool can eliminate risk entirely, ARMOR® helps you manage and reduce it through transparency, data, and expert support.

What kind of reporting does ARMOR® provide?
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ou can export testing results, remediation logs, answer rate analytics, and more. These reports can support internal reviews or be included as part of broader compliance documentation.

Can ARMOR® tell us if our dialing policies are acceptable under TCPA or other laws?
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ARMOR® isn’t a legal advisor, but we’re your compliance ally. Our analytics can help surface patterns and behaviors that may need review, giving your legal and compliance teams the context to make confident policy decisions.

Will ARMOR® work across multiple departments or call systems?
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Yes. ARMOR® can test, monitor, and report across any outbound line your organization uses, from sales and billing to outreach, support, and more.

Is ARMOR® just a monitoring tool?
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No. ARMOR® is a holistic call deliverability solution for enterprise-level organizations that combines testing, monitoring, remediation and performance analytics. We provide the data compliance leaders need to improve outbound policy, along with the expertise necessary to support your strategic decisions.