We Protect the Future of the Voice Channel

ARMOR® gives ethical businesses the protection, intelligence, and tools they need to thrive in the evolving calling landscape.
Loved by customers
Recognized by experts
Gold Stevie® Award for Technology Excellence, 2026Sales and Marketing Award, 2026MSP Today Product of the YearSales and marketing award - The Sammy
A New Era of Calling

The Game is Changing,
But the Future is Bright

The phone may be under pressure from carriers, analytics engines, and changing consumer expectations. But it remains the most direct, human, and effective way to connect.

The rules for success are evolving, and the businesses that adapt will own the future of outbound. ARMOR® was built to light that path. We combine deep telecom expertise, carrier-level and organizational-level data, and responsible innovation to help good actors thrive in this new era of calling.
Who we are

The experts behind the shield

We don't just understand this ecosystem. We come from the organizaitons that built it – the spam analytics engines, the carriers, the platforms everyone else is trying to navigate. Our team has built and scaled call protection, spam detection, and voice products at companies like AT&T, Hiya, First Orion, T-Mobile, and Windstream. When you work with ARMOR, you have insiders in your corner.
Chris Sorensen

Chris Sorensen

CEO / Founder
Telecom Experience
PhoneBurner
Hiya
Rick Moulton headshot

Rick Moulton

VP of ARMOR®
Telecom Experience
PhoneBurner
Hiya
AT&T
Kevin Reeves

Kevin Reeves

CTO
Telecom Experience
PhoneBurner
Nick Andrews

Nick Andrews

VP of Revenue
Telecom Experience
First Orion
Windstream

Linda Vandeloop

Strategic Advisor
Telecom Experience Includes:
40+ Years
AVP External Affairs/Regulatory
AT&T & Chair
STI Governance Authority
Erik Meyer headshot

Erik Meyer

Service Delivery
Telecom Experience
AT&T
T-Mobile
Hiya

Dina

Customer Operations & Growth
Telecom Experience
Hiya
The ARMOR difference

More Than a Platform.
We're Your Partner.

Most number reputation solutions fall short in the same ways. Here are 4 ways ARMOR® raises the bar.
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1

Bona-Fide Industry Experts

Our team helped develop and worked inside the analytic engines and carriers that flag your calls. That's not just a credential. It's a fundamnetallly different level of guidance.
2

Continuous Research

The ecosystem is constantly shifting. What worked yesterday can hurt you today. Staying current requires dedicated infrastructure, carrier relationships, and people who live and breathe call deliverability. That's us.
3

Data-Backed Guidance

Call deliverability is not a one-size-fits-all science. ARMOR® pairs industry-leading data with experts who know how to interpret it and put it to work for your specific situation.
4

Real, Reachable People

We're not a vendor. We're a partner. Every ARMOR® customer has dedicated account manager backed by a full expert team. We're reachable. We're accountable.

100+ Carrier Flags Neutralized

Thanks to ARMOR, we were able to clear spam flags from our calls, increase contact rates with our customers, and ultimately get more appointments and sell more cars.
Brad Mowry
Auto Giants
Automotive

Keeping my phone off spam lists

ARMOR has helped me tremendously by keeping my phone line off of spam lists. It's improved my ability to connect with clients and has had a real positive impact on my business. I also appreciate how responsive and helpful your support team has been.
Eddie
Marcus Millichap
Real Estate

Working with this company has been a pleasure.

My number was blocked from calling everyone, even my mother. I cannot say enough good things about the people and the care they took to fix all the issues I was having. Thank you again for everything!
Blaine B.
Life Trust LLC
Insurance
What ARMOR delivers

Call Protection Meets Performance Intelligence

For the phone channel to succeed, businesses need to stop throwing away numbers, and start building reputable Caller IDs that carriers and consumers trust. The ARMOR® service is built for that.

Key Capabilities

Number Protection

Carrier and CNAM registration support that builds baseline trust – reducing the risk of flags before they start.

On-Demand Testing

The industry’s most accurate spam flag check – with real screenshots from real human subscribers showing exactly how your calls appear.

Ongoing Monitoring

We keep an eye on your numbers so you have peace of mind, and make calls with confidence.

Flag Alerts

Instant notifications when flags are detected, so you can adjust strategy before performance drops.

Proactive Remediation

We've remediated over 75,000 false flags through direct carrier relationships and a proven, data-backed process.

Performance Analytics

Identify patterns, surface opportinities, and build a stroner outbound channel – with data that goes beyond flag status.

Our Impact

1,000+
Active ARMOR® customers
200,000+
Spam flags remediated
~5 million
Monthly calls protected

Get Protected. Stay Connected.

Contact us to see how ARMOR® helps you worry less and connect more.
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Frequently Asked Questions

What does ARMOR® stand for?
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ARMOR® stands for Answer Rate Monitoring, Optimization, and Remediation; but more importantly, we stand for restoring trust in business phone communications. We give ethical organizations the protection, data, and expertise they need to connect with confidence and drive real results.

When was the ARMOR® service launched?
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The ARMOR® service launched in June 2024, initially as built-in protection for the PhoneBurner dialer. In response to market-wide interest, we expanded in 2025 into a technology-agnostic platform that serves any organization, without requiring changes to carriers, dialers, or existing infrastructure.

What makes ARMOR® service different from other call reputation or number management services?
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ARMOR® delivers next-generation analytics data and expert support unmatched by other call deliverability solutions. Our team's real-world telecom and analytics experience from AT&T, Hiya, and First Orion ensures every recommendation is grounded in data, accuracy, and measurable results.


But the real difference is how far we go. While other services stop at identifying problems, we stay with you to resolve them. Our hands-on remediation process, powered by direct carrier relationships, has eliminated over 25,000 spam flags this year alone.


We also deliver precision other services can't match. Where competitors rely on bots and simulations, we employ a nationwide network of real mobile subscribers to show you exactly how your calls appear across carriers and locations. And our AI tools transform our leading-edge analytics into strategic recommendations that actually move your metrics.
At ARMOR®, precision is more than just the goal. It’s an advantage you can count on.

Who Does ARMOR serve?
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ARMOR® serves businesses, organizations and enterprises that value call deliverability and performance. Because it’s completely technology-agnostic, ARMOR® service works with any tech stack.

  • Sales and service teams use it to protect their numbers, improve answer rates, and maintain healthy caller IDs.
  • Marketing and operations leaders rely on it to gain clarity into performance, reputation, and ROI.
  • And telecom and carrier partners rely on us to ensure more legitimate calls connect, conversations last longer, and customer experiences improve.

Whether you’re running a five-person outbound team or managing a nationwide voice network, the ARMOR® service can help you perform better across every call.

How does ARMOR® service create lasting results?
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ARMOR® was built as the opposite of throwaway-number culture. Churning through numbers damages trust, increases costs, and puts long-term deliverability at risk. Algorithms are also designed to detect and punish tactics like these.
ARMOR® focuses on reputation, not replacement. By protecting and strengthening your existing Caller IDs, we help you build lasting credibility with carriers and consumers, so you can stop chasing short-term fixes. The result is sustainable performance: healthier numbers, higher connection rates, and a stronger outbound channel you can rely on for the long run.