ARMOR Solutions, Inc., provider of the ARMOR® service, has achieved SOC 2 Type II certification. The certification confirms that ARMOR Solutions meets strict requirements for safeguarding customer data across five trust service principles: security, availability, processing integrity, confidentiality, and privacy. For businesses that rely on outbound calls, this certification provides added confidence that the data behind their call analytics, number reputation monitoring, and remediation efforts is protected by strong, independently audited controls.
SOC 2 is a widely recognized security framework developed by the American Institute of Certified Public Accountants. It evaluates how service organizations protect customer data and manage key operational controls.
This certification reflects the work the ARMOR® team has done to build mature systems around data protection, availability, confidentiality, privacy, and operational integrity. Here’s how it benefits customers using the ARMOR® service to protect outbound call deliverability and number reputation.
The ARMOR® service gives businesses visibility into one of the most important and least understood parts of outbound communication: how calls are treated before they ever reach the person being called.
Our customers rely on the platform to monitor spam flags, understand number reputation, review call analytics, identify anomalies, support remediation efforts, and make more informed decisions about their outreach strategy.
SOC 2 Type II certification gives customers added confidence that the technology and processes behind the ARMOR® service are supported by audited controls for protecting data and maintaining reliable operations.
Number reputation is often discussed in terms of spam labels, blocked calls, and lower answer rates. But underneath those issues is something bigger: trust.
Businesses that rely on outbound calls need to know how their numbers are being treated, where issues are appearing, and what steps they can take to respond responsibly. That is why the ARMOR® service focuses on visibility, monitoring, analytics, and remediation support—not quick fixes or guesswork.
Learn More: How Number Trust Impacts Sales & Service Funnels from Top to Bottom
SOC 2 Type II certification reinforces that same commitment. It reflects the operational discipline behind our platform and gives customers added confidence that the data supporting their number reputation efforts is protected by strong, independently audited controls.
For us, safeguarding number reputation and safeguarding customer data are connected parts of the same mission: helping responsible businesses communicate with confidence in a more scrutinized calling environment.
Learn More: Carriers Aren’t the Only Ones Watching Your Calls
Security is not a milestone we check off and move past. It is an ongoing responsibility.
Our team will continue investing in the infrastructure, controls, monitoring, and internal practices needed to support our customers as the outbound communication landscape continues to evolve.
The phone remains one of the most direct and human ways for businesses to connect with people. But the future of the voice channel belongs to organizations that take trust seriously. That includes how they call, and who they trust to help protect those calls.
If your organization depends on outbound communication, we would be happy to show you how the ARMOR® service helps safeguard number reputation and support more responsible, sustainable outreach.
SOC 2 Type II certification means an independent auditor has evaluated whether a company’s controls are designed properly and operating effectively over a sustained period of time. It is commonly used by technology companies to demonstrate strong practices around data security, availability, confidentiality, processing integrity, and privacy.
A call deliverability platform handles important operational data related to outbound communication, number reputation, call analytics, monitoring, and remediation. SOC 2 Type II certification gives customers added confidence that the company has audited controls in place to protect data and support reliable operations.
No software or service can make an organization compliant on its own. The ARMOR® service helps organizations strengthen visibility, monitor number reputation, identify potential issues, and support responsible outreach efforts. While we are an ally and experienced partner, compliance obligations remain the responsibility of each organization.
The ARMOR® service helps organizations monitor numbers for spam labels and other call deliverability threats, analyze call behavior, detect anomalies, and support remediation when issues arise. The goal is to help businesses build a more sustainable and trusted approach to outbound communication.
